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Bentley's Biscuits & Bones BBB Business Review

Rotary Club of Austin

*Home

 

To all of my wonderful customers:

As of November 15, 2016, and after nearly 7 amazing years,

Bentley's Biscuits & Bones is CLOSING ITS DOORS on a HIGH NOTE!

To all that know me and those I haven't met yet, closing Bentley's is a personal choice I have made. I have been so blessed with my business and I am truly thankful with my current situation in that I do not have to close...I am choosing to at this time, so I may go on to wonderful, exciting family opportunities in the coming year.

In addition, because my lease does expire in December, I also thought it would be the perfect time to close on a high note and let Bentley’s Biscuits & Bones cross into doggie heaven to meet Bentley, himself!

It was always a dream of mine to own a successful, ethical business with integrity, and compassion where I could serve the community, provide excellent customer service and make lots of dogs happy. I am proud to say that I believe I accomplished that over the last several years.

I am extremely appreciative to everyone for allowing me the opportunity to have a successful business in this city and for being supporters of small business.

It means a lot when you shop local…trust me!

So, again, thank you from the bottom of my heart for shopping at my store and for allowing Bentley's to make so many cakes and treats for your dogs as well! I know you had choices of where to shop and I am deeply honored so, so many of you chose to shop with Bentley's.

P.S. I did try and reach as many people as possible about my closing date, either with emails or social media. If I did not get the opportunity to say thank you in person, please know that I appreciated you.

**If I held your Frequent Buyer Card for Acana, Orijen or Fromm foods, please feel free to visit the wonderful people at PAKMAIL (right next door). 

They will be holding them for you until December 31, 2016.

Thank you so much for your patronage and please know how grateful I am!

-Michelle

 

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Bentley’s Biscuits & Bones is a LOCALLY OWNED AND OPERATED, retail dog boutique and bakery where we specialize in homemade dog treats and custom cakes. Our commitment, love, and passion goes into every treat and cake in hopes our customers can feel it too! In addition to our bakery, we have a store stocked with food, more treats, accessories, and anything you can think of for your special pooches (and felines).

We love our dogs! We don’t just love them, but we LOVE them! So naturally having a business where we can bring our dogs is the best of both worlds. Our passion for dogs didn’t just start with the business though. We have loved dogs our whole lives and we make it a point to assist whenever and wherever possible in the animal community.  Giving back to the animal community is a huge part of our business as well, either by hosting dog adoptions or just donating food or funds whenever possible.

Since we are local and like to shop local wherever we can, we know how important it is to find just the perfect items for our furry companions. So that is why we do our very best to find unique, fun, and interesting items for our much loved canines. Although we are mostly a dog driven business, we love cats too and do our best to accommodate your cat needs.

We love our customers and appreciate the loyalty of our customers! Our integrity and our commitment to customer service is what drives us. We value your business and will do whatever we can to make your experience in our store special.

If you have a specific request for an item, please contact us and we will do our best to find it! 

Please contact us with your questions, comments, or concerns.

 

We were on KXAN! Use the link below to see Michelle in action!

http://kxan.com/2014/10/01/bentleys-biscuits-bones/

 

Bentley's Biscuits & Bones

13359 N Hwy 183, Ste 405

Austin, TX 78750

512-918-3900